Refund & Return Policy
Due to the handmade nature of our products, returns are accepted only under specific conditions.
Eligible Returns
Returns or replacements are accepted if:
- Product is damaged during transit
- Wrong item is delivered
Return Request Timeline
You must raise a return request within 48 hours of delivery with clear images/videos of the product.
Non-Returnable Items
- Items damaged due to misuse
- Minor color or design variations inherent to handmade products
📄 REFUND POLICY
Once a return is approved and received, refunds will be processed as follows:
- Refunds are issued to the original payment method
- Processing time: 7–10 business days after approval
Shipping charges (if applicable) are non-refundable unless the return is due to our error.